Privacy & Terms
In this Privacy Statement, Prembco Amsterdam B.V. («Primalbase») explains which (personal) data Primalbase collects and how Primalbase uses and protects your (personal) data. This Privacy Statement further sets out the use of your (personal) data within the Primalbase Group, which includes Primalbase and its affiliates, including Prembco Holding B.V. («Primalbase Holding»), Prembco Berlin GmbH («Primalbase Berlin») and Prembco London Ltd («Primalbase London»).
Primalbase requires to receive, collect and process certain (personal) information and/or data to (i) render, improve, customize, support, and market our Services, which Services are rendered either directly to you or through its affiliates, including Primalbase Holding, Primalbase Berlin and Primalbase London and (ii) with respect to your use of our website www.primalbase.com («Website»). Primalbase Amsterdam is the data controller when using our Services.
A. Types of Information That You Provide and Storage Time
Account Information. If you create an account in order to obtain our Services or receive information regarding our Services, we may require your first name, surname, e-mail address, pass word, user photo, copy of your ID, your photo with your displayed ID, your wallet address and booking details/information. We will store this information as long as you use our Services and will permanently delete this information one year after the Services have been terminated. By creating your account, you will be explicitly asked to accept the terms and conditions of our Primalbase Services Agreement and consent to processing the data you have been uploading.
Newsletter and Customer Support: in order to receive our newsletter or in case you wish to be contacted by our team for feedback and/or customer support, you may create and account and/or submit your e-mail address and/or information, such as questions, related to our Services and/or Website. For sending the newsletters, Primalbase uses a web application provided by:
(i) The Rocket Science Group (Mailchimp), LLC 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA For more information on how Mailchimp is collecting and processing data, see: MailChimp Data Processing Addendum; and
(ii) SendGrid, Inc. Attn: Copyright Infringement Agent. 1801 California Street, Suite 500. Denver, Colorado 80202, U.S.A. For more information on how Mailchimp is collecting and processing data, see: SendGrid Data Processing Addendum.
For our customer support, we use a web application provided by:
(i) Intercom, Inc., Delaware corporation with offices at 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA or Intercom R&D Unlimited Company, an Irish company with offices at 2nd Floor, Stephen Court, 18-21 St. Stephen«s Green, Dublin 2, Republic of Ireland and Slack For more information on how Intercom is collecting and processing data, see: Intercom Data Processing Addendum
(ii) Slack Technologies, 500 Howard Street, San Francisco, CA 94105, USA. For more information on how Slack is collecting and processing data, see: Slack Data Processing Addendum.
(iii) Google LLC (formerly known as Google Inc.), Google Ireland Limited, Google Commerce Limited, Google Asia Pacific Pte. Ltd or Google Australia Pty Ltd. For more information on how Google is collecting and processing data, see: Google Data Processing Addendum
B. How Primalbase Uses the Information
Primalbase requires to receive, collect and process certain (personal) information and/or data to (i) render, improve, customize, support, and market our Services, , including sharing the data with Primalbase Holding, Primalbase Berlin and Primalbase London; and (ii) with respect to your use of our website www.primalbase.com («Website»), including for analytic and safety and security purposes.
Primalbase further uses Third Party Service Providers relating to the Website and Services, such as companies that provide hosting and back up service to Primalbase and Primalbase shares your (personal) data with these companies for these purposes. In such case, Primalbase ensures, by way of contracting with these companies, that your (personal) data will not be used for other purposes, while we also ensure that your (personal) data will be removed once they are no longer needed.
Pursuant to the General Data Protection Regulation («GDPR»), Primalbase must have a legal basis to collect and process (personal) data. Below we will set out these legal grounds, while we note that, at any time, you have the right to request Primalbase to grant you access to your (personal) data, ask for rectification, or permanently remove your (personal) data. If you wish to exercise your rights, we refer to the following section: Exercising Rights The following legal basis are applicable to the collection and processing of your personal data:
Contract If you have concluded a valid contract with Primalbase, Primalbase will process your data in order to perform such contract (see: Terms and Conditions). The way Primalbase collects and process your (personal) data is described in detail in the Terms and Conditions. Pursuant to the GDPR, you have the right to port the (personal) data you submit under the Terms and Conditions. If you wish to do so, please see the section Exercising Your Rights how you can do this.
Consent. By accepting our Term and Conditions, you give your explicit consent to process the (personal) data you submit to Primalbase in order to enable Primalbase and its Affiliates, including Primalbase Berlin and Primalbase London, to render our Services to you. The way Primalbase collects and process your (personal) data is described in detail in the Terms and Conditions. Pursuant to the GDPR, you have the right to withdraw your consent at any time or request Primalbase to port your (personal) data. If you wish to do so, please see the section Exercising Your Rights how you can do this.
Communication. We may use the (personal) data you provide us to communicate with you regarding our (new) Services and Website, and to provide updates. Pursuant to the GDPR, you may object to this. If you wish to do so, please see section Exercising Your Rights how you can do this. Safety and Security. In order to ensure and promoting safety and security and prevent fraud or unauthorized use of our Services, as well as to ensure that our Services and Website are used for legitimate purposes, Primalbase needs to verify the created accounts and activities on its Website and investigate possible violations of the Terms and Conditions.
Legal Obligation. Primalbase may process your (personal) data for compliance with a legal obligation to which PrimalBase is subject.
Legitimate Interests. Primalbase may process your (personal) data in case it is necessary for the purposes of the legitimate interests pursued by Primalbase or by a third party, except where such interests are overridden by your interests or your fundamental rights and freedoms, which require protection of your (personal) data. Pursuant to the GDPR, you may object to this. If you wish to do so, please see section Exercising Your Rights how you can do this. Protect Interests. Primalbase may process your (personal) data in order to protect your vital interests or those of others and for reasons of substantial public interest. Pursuant to the GDPR, you may object to this. If you wish to do so, please see section Exercising Your Rights how you can do this.
C. Exercising Rights and Deleting Personal Data
Pursuant to the GDPR and/or other applicable laws and/or regulations, you have the following rights: (a) right to access and port your personal data; (b) right to rectify your personal data; © right to erase your personal data (to be forgotten); (d) right to restrict your personal data; (e) object to processing of your personal data, including right to object to Primalbase processing your personal data for direct marketing purposes and right to object to Primalbase processing of your personal data in case Primalbase is performing a task in the public interest or pursuing Primalbase«s legitimate interests or those of a third party. In case you wish to exercise one or more of the above rights, please send your request to:
Prembco Amsterdam B.V.,
Van Diemenstraat 20- 200 1013 NH
Amsterdam, the Netherlands.
In case Primalbase uses your personal data for direct marketing for our Services, you can always object and opt out using the unsubscribe link in our newsletter or by sending an e-mail to email@example.com
Prembco Amsterdam B.V
Van Diemenstraat 20 200 1013 NH
You can contact Primalbase«s Data Protection Officer by email firstname.lastname@example.org You have the right to file complaint with Primalbase, The Dutch Data Protection Authority (Autoriteit Persoonsgegegvens), or your local privacy authorities.